Job Archives
Customer Service Representative CSR
Dallas, TX · Full time
ApplyAre you passionate about helping others and delivering top-notch customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we have an exciting opportunity for you! We’re looking for a dedicated Customer Service Representative to join our vibrant team. With at least 2 years of experience in a customer service center, you’ll bring your expertise to a company that values innovation and excellence.
DESCRIPTION
ABOUT US
ZoomOnline, established in January 2023, is a rapidly growing organization committed to integrity, innovation, and excellence. We create a digitally inclusive environment, ensuring seamless connectivity through advanced fiber technology and broadband solutions.
OUR MISSION
Our mission is to consistently exceed customer expectations by delivering unparalleled service, fostering trust, and building lasting relationships. We are dedicated to understanding and addressing the unique needs of each customer with integrity, innovation, and a relentless pursuit of excellence.
OUR CORE TENETS
- Exceptional Customer Service: We strive to deliver outstanding service.
- Transparency: We work to be incredibly transparent.
- Autonomy and Accountability: We promote autonomy and accountability.
- Amazing People: Our best perk is the amazing people we employ.
- Long-term Impact: We lean toward long-term impact.
WHAT YOU’LL DO
- Exceptional Service: Deliver and maintain exceptional customer service, prioritizing customer requests and concerns.
- Customer Interaction: Engage with customers to understand and address their needs effectively.
- Team Collaboration: Work with a flexible schedule, including rotating shifts and weekends, to ensure team coverage and meet company and customer needs.
WHAT WE'RE LOOKING FOR
- Experience: 2+ years in a customer service center.
- Education: High school diploma or GED required.
- Skills: Strong understanding of how to deliver and maintain exceptional customer service.
- Location: Must live within the DFW metroplex and be willing to commute to the office regularly.
WHY ZOOMONLINE?
- Innovative Environment: Be part of a forward-thinking team.
- Collaborative Culture: Work with amazing people who value integrity and excellence.
- Impactful Work: Contribute to a company making a real difference in digital connectivity.
EQUAL OPPORTUNITY EMPLOYER
ZoomOnline is an Equal Opportunity Employer. Diversity, Equity, Inclusion, and Belonging (DEIB) are built into our DNA.
Ready to take your career to the next level? Apply now and join us in shaping the future of digital connectivity!
SALARY
$20 - $22 per hour
ApplyOutside Sales Representative (OSR)
Phoenix, AZ · Full time
ApplyAre you a go-getter with a passion for sales? Do you thrive on building connections and closing deals? If so, we have an exciting opportunity for you! As an Outside Sales Representative (OSR), you’ll have the chance to generate new leads, drive sales, and secure upgrades. You’ll become a master at sales prospecting, referrals, partner relationships, and door-to-door canvassing within your assigned territory.
DESCRIPTION
ABOUT US
ZoomOnline, established in January 2023, is a rapidly growing organization committed to integrity, innovation, and excellence. We create a digitally inclusive environment, ensuring seamless connectivity through advanced fiber technology and broadband solutions.
OUR MISSION
Our mission is to consistently exceed customer expectations by delivering unparalleled service, fostering trust, and building lasting relationships. We are dedicated to understanding and addressing the unique needs of each customer with integrity, innovation, and a relentless pursuit of excellence.
OUR CORE TENETS
- Exceptional Customer Service: We strive to deliver outstanding service.
- Transparency: We work to be incredibly transparent.
- Autonomy and Accountability: We promote autonomy and accountability.
- Amazing People: Our best perk is the amazing people we employ.
- Long-term Impact: We lean toward long-term impact.
WHAT YOU’LL DO
- Networking: Build relationships with homeowner and associations, multi-dwelling unit managers, leasing agents, and others to boost sales.
- Team Collaboration: Assist with training new hires, collaborate with other departments, and partner with leadership to discover new growth strategies.
- Flexible Hours: Work non-traditional hours to maximize customer contact opportunities.
- Professionalism: Maintain the highest ethical standards, follow company policies, and take ownership of the customer experience.
WHAT WE'RE LOOKING FOR
- Experience: 2+ years in sales.
- Language: Bilingual (English – Spanish) preferred
- Education: High school diploma or GED required; undergraduate degree a plus.
- Skills: Strong understanding of exceptional customer service, proficiency with Smart Phones, iPads, and computers.
- Requirements: Valid state driver’s license, good driving record, reliable transportation, and proof of insurance.
- Physical Ability: Ability to work outside in all weather conditions, walk 2-4 miles a day, and carry marketing materials for extended periods.
- Preferred: Knowledge of the local South Phoenix market with established contacts, 2+ years of outside/field sales experience, and experience in residential direct sales, home security, or telecommunications.
WHY ZOOMONLINE?
- Innovative Environment: Be part of a forward-thinking team.
- Collaborative Culture: Work with amazing people who value integrity and excellence.
- Impactful Work: Contribute to a company making a real difference in digital connectivity.
COMPENSATION
- Target Earnings: $60,000 - $70,000 annually, including a base salary and commission. Potential to earn more with our uncapped commission structure as a high performer.
EQUAL OPPORTUNITY EMPLOYER
ZoomOnline is an Equal Opportunity Employer. Diversity, Equity, Inclusion, and Belonging (DEIB) are built into our DNA.
Ready to take your career to the next level? Apply now and join us in shaping the future of digital connectivity!
ApplyBilling Clerk
Dallas, TX · Full time
ApplyAre you detail-oriented and passionate about billing? Do you have a knack for numbers and a love for customer service? If so, we have an exciting opportunity for you! We’re looking for a dynamic Billing Clerk to join our vibrant team. With at least 2 years of experience in an accounting or billing role, you’ll bring your expertise to a company that values innovation and excellence.
DESCRIPTION
ABOUT US
ZoomOnline, established in January 2023, is a rapidly growing organization committed to integrity, innovation, and excellence. We create a digitally inclusive environment, ensuring seamless connectivity through advanced fiber technology and broadband solutions.
OUR MISSION
Our mission is to consistently exceed customer expectations by delivering unparalleled service, fostering trust, and building lasting relationships. We are dedicated to understanding and addressing the unique needs of each customer with integrity, innovation, and a relentless pursuit of excellence.
OUR CORE TENETS
- Exceptional Customer Service: We strive to deliver outstanding service.
- Transparency: We work to be incredibly transparent.
- Autonomy and Accountability: We promote autonomy and accountability.
- Amazing People: Our best perk is the amazing people we employ.
- Long-term Impact: We lean toward long-term impact.
WHAT YOU’LL DO
- Invoice Processing: Manage the full life cycle of customer invoices with precision.
- Accounts Payable & Receivable: Utilize your proficiency in AP and AR to keep our finances in check.
- Customer Interaction: Ensure seamless communication with customers regarding their invoices.
WHAT WE'RE LOOKING FOR
- Experience: 2+ years in an accounting or billing role.
- Education: High school diploma or GED required; undergraduate degree preferred.
- Skills: Understanding of the full billing cycle, proficiency in AP and AR is a plus.
- Location: Must live within the DFW metroplex and be willing to commute to the office regularly (Mon. - Fri., 9 AM to 6 PM).
WHY ZOOMONLINE?
- Innovative Environment: Be part of a forward-thinking team.
- Collaborative Culture: Work with amazing people who value integrity and excellence.
- Impactful Work: Contribute to a company making a real difference in digital connectivity.
EQUAL OPPORTUNITY EMPLOYER
ZoomOnline is an Equal Opportunity Employer. Diversity, Equity, Inclusion, and Belonging (DEIB) are built into our DNA
Ready to take your career to the next level? Apply now and join us in shaping the future of digital connectivity!
SALARY
$20.24 - $24.37 per hour
Apply